Last Updated: 21 October 2026
At Uganda Gorilla Permits Booking Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enquire about gorilla permits, or use our services.
By using our website, you acknowledge the information provided in this Privacy Policy.
1. Who We Are
Uganda Gorilla Permits Booking Agency provides assistance with gorilla trekking permits, gorilla habituation permits, safari enquiries, and related travel arrangements in Uganda.
Our website is: https://ugandagorillapermit.com
The website is operated by NextGen Safaris, incorporated and licensed as NEXTO INVESTMENT COMPANY LIMITED (UTB License No. UTB/RTT/TO/2025/101835). , based in Uganda.
For privacy-related questions, please contact us through our website or at [Insert official contact email address].
2. Information We Collect
We may collect personal information when you complete an enquiry form, request a quote, or communicate with us.
This information may include:
- Personal details: Your name, email address, phone number, WhatsApp number, and country of residence.
- Travel information: Preferred travel dates, number of travellers, permit type, nationality or residency category, and travel preferences.
- Booking information: Details required to process permit enquiries, reservations, and related travel arrangements.
- Product enquiries: Information about trekking gear you are interested in, including selected products and additional requirements.
- Technical information: IP address, browser type, device information, and website usage data where collected by our website systems.
Where necessary to complete a booking, we may request additional identification or travel documents. We will explain why such information is needed before collecting it.
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and quotation requests.
- Assist with gorilla trekking and habituation permit reservations.
- Communicate booking availability, prices, and travel arrangements.
- Process trekking gear enquiries.
- Provide customer support before and during your trip.
- Improve our website and services.
- Maintain business records and comply with applicable legal obligations.
- Send promotional communications where you have provided the necessary consent.
We only collect information relevant to the services you request or other legitimate purposes explained to you.
4. Sharing Your Information
We may share relevant personal information with trusted third parties when necessary to provide our services.
These may include:
- Uganda Wildlife Authority and other relevant permit-issuing authorities.
- Accommodation providers, transport operators, and travel partners involved in your arrangements.
- Website hosting, email, and technical service providers.
- Payment service providers, where applicable.
- Government or regulatory authorities where disclosure is legally required.
We limit information sharing to what is necessary for the relevant purpose and do not sell your personal information to third parties.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, improve user experience, and understand how visitors interact with our content.
Depending on the services enabled on our website, cookies may be used to:
- Maintain essential website functionality.
- Remember website preferences.
- Measure website traffic and performance.
- Support embedded content or third-party services.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will request consent before using non-essential cookies.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure.
These measures may include secure website connections, controlled access to customer information, and appropriate website security practices.
Although we take steps to safeguard your data, no internet-based system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, including managing enquiries, completing bookings, maintaining required business records, and meeting legal obligations.
When personal information is no longer required, we will securely delete or anonymise it, subject to applicable retention requirements.
8. Your Privacy Rights
Under applicable Ugandan data protection law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Object to certain uses of your personal information.
- Withdraw consent where processing is based on consent.
- Raise concerns about how your personal information is handled.
To exercise your rights, contact us using the details provided in this policy. We may need to verify your identity before processing your request.
9. International Data Transfers
Some service providers, travel partners, or technical systems may operate outside Uganda.
Where personal information is transferred internationally, we will take appropriate measures to protect it in accordance with ap